Presenting

Making a presentation or speaking in public is not a natural, everyday skill for most people - and certainly not when it's in a second language. Learn how to command your presentation or key-note speech with PAT

PAT presentation workshops will equip you with the vocabulary, structure, body-language awareness and sheer confidence to make an effective, memorable presentation in English.

The preparation stage: Including; audience & venue considerations, mind-mapping your presentation, key phrases for signalling the structure of your presentation, power-words & dynamic verbs, rehersal strategies, question forecasting strategies,

Pre-delivery routines: Including; toning your voice, removing tension, breathing techniques, prompt-card/mind-map review

Making the presentation: Including; body language & movement, voice-control, breathing techniques, dealing with visuals, crisis-recovery strategies & handling difficult audience members

Wrapping Up: Finishing strongly, recapping the main points, slide review techniques

Q&A: The language, strategies & techniques for handling questions and difficult audience members during Q&A

PAT 360° Elements: Optional workshop sessions with PAT affiliated external experts - Advanced PowerPoint (session with a dedicated PowerPoint software trainer) & Communicative Visual Design (session with a qualified visual designer)

The exact mix of language and issues covered in any workshop will be defined by a detailed analysis of the current and future needs of each participant. PAT presentation workshop trainers are highly experienced in teaching the arts of making business presentations & conference presentations (corporate & scientific)

PATraining Workshops (aka The Mastering Business English Series) are available from CEFR level B1.5 to C1. Contact Questo indirizzo e-mail è protetto dallo spam bot. Abilita Javascript per vederlo. to organise your Presenting in English or 360º Presentations workshop

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Exclusive PATraining cross-media learning materials created by our Business Communications team

Review & extension learning groups on PATraining's exclusive Business English Learning Community: Open to any Communication Skills Workshop participant - the best way to consolidate & continue learning after your PAT workshop is finished

Workshop Duration: 12 - 18 hours (typically 3 x 4 hour sessions)

Writing

The ability to write clearly, quickly and without obvious error is a critical skill in many modern business roles. PAT Writing Workshops equip you with the confidence and tools necessary to write the internal & external email, company memos, reports and more necessary to your role.

PAT 360° Specialist optional sessions include: writing advertising copy, company brochures, investor prospectuses, scientific abstracts & papers for peer-reviewed periodicals (sessions with PAT affiliated niche specialists)

» Understanding your readers: formality & word-choice considerations for your audience and document type

» Lexical, grammatical & stylistic analysis of the workshop's chosen written forms (email, reports etc)

» Standard phrases & structures for frequently produced writing.

» Avoiding ambiguity, handling generalities and writing between the lines.

» How grammar relates to and informs style

» Layout, grammar & sentence-structure transformation: reworking written information for a new audience

» Analysis and task-based removal of frequent "translation-interference" mistakes

» Focusing on your message and sought outcome - creating concise, clear, persuasive communication in tune with your objective and audience.

The exact mix of language and writing topics covered in any workshop will be defined by a detailed analysis of the current and future needs of each participant.

PATraining Workshops (aka Mastering Business English Series) are available from CEFR level B1.5 to C1 (See MBE for CEFR based descriptions). Contact Questo indirizzo e-mail è protetto dallo spam bot. Abilita Javascript per vederlo. to organise your Writing or specialist 360º Writing workshop

Exclusive PATraining cross media learning materials created by our Business Communications team & affiliated experts

Review & extension learning groups on PATraining's exclusive Business English Learning Community: Open to any Communication Skills Workshop participant - the best way to consolidate & continue learning after your PAT workshop is finished

Telephoning

PAT Telephoning Workshops are aimed at equipping participants with the linguistic skills and communication strategies essential to effective telephonic (i.e. non visual) communication.

Key phrases for general purpose calls - e.g. answering, holding, transferring, introducing, leaving messages

Key phrases & techniques for specific calls - e.g. sales (cold call/lead call), CRM, debtor calls.

Your voice: tone, pacing, leading, pausing - the artful science of voice

Analysis of any participant-specific problems - are they linguistic or *neuro-linguistic?

Conference-calling¹: general etiquette phrases & the language of signalling, opinions, questioning, rephrasing & clarifying

Conference-calling²: leading the call - the language, strategies & techniques used in facilitating effective teleconferences.

Extensive needs-based role play and call simulation activities

*discovered though a detailed analysis of participant's communication modalities: Visual, Auditory, Kinesthetic

The exact mix of language and issues covered in any workshop will be defined by a detailed analysis of the current and future needs of each participant.

PATraining Workshops (aka Mastering Business English Series) are available from CEFR level B1.5 to C1 (See MBE for CEFR based descriptions). Contact Questo indirizzo e-mail è protetto dallo spam bot. Abilita Javascript per vederlo. to organise your Telephoning or Teleconferencing workshop

Exclusive PATraining cross-media learning materials created by our Business Communications team

Review & extension learning groups on PATraining's exclusive Business English Learning Community: Open to any Communication Skills Workshop participant - the best way to consolidate & continue learning after your PAT workshop is finished

Meetings

The English and non-verbal skills necessary for chairing, facilitating and participating in meetings - whether at home or abroad.

Arranging meetings by email/telephone: invitations/convocations, creating/amending the agenda, rescheduling/cancelling, handling last-minute changes

Participating in meetings: the key English phrases and non-verbal skills necessary for taking part in international/English language meetings

Chairing/leading meetings (formal/informal): the English and non-verbal skills necessary for chairing a meeting in a formal style or leading a meeting more informally

Needs-based language skills: the specific English necessary in your meetings (defined by needs analysis) - e.g. the specific language of project management

Secretarial skills: note taking in English, writing minutes, action points & summaries

The exact mix of language and issues covered in any workshop will be defined by a detailed analysis of the current and future needs of each participant.

PATraining Workshops (aka Mastering Business English Series) are available from CEFR level B1.5 to C1 (See MBE for CEFR based descriptions). Contact Questo indirizzo e-mail è protetto dallo spam bot. Abilita Javascript per vederlo. to organise your Meetings in English workshop

Negotiating

From sealing a critical, high value international business deal to getting the best price on a London hotel for this year's team-building weekend - your PAT Negotiating in English workshop will help you achieve your desired goals through concentrated, language-specific practice and content-specific role-plays/simulations.

The Language of the pre-negotiation discovery process: whether face to face, email or telephonic - the key English for information gathering, probing, downplaying and stonewalling.

The Negotiation Itself¹: English language skills for - clarifying starting positions, hardening, softening, offer, counter-offer, personalising/de-personalising the process, conditional acceptance/refusal, moving from hypothesis towards reality, trade-offs, final agreement

The negotiation Itself²: English language skills for - handling non performable or unreasonable demands (tactfully/directly), breaking for reflection, reconsideration, handling complete breakdown.

The exact mix of language and issues covered in any workshop will be defined by a detailed analysis of the current and future needs of each participant.

PATraining Workshops (aka Mastering Business English Series) are available from CEFR level B1.5 to C1 (See MBE for CEFR based descriptions). Contact Questo indirizzo e-mail è protetto dallo spam bot. Abilita Javascript per vederlo. to organise your Negotiating in English workshop

Workshop content may include NLP based discovery tasks created by a PAT Strategic-Learning Partner

Review & extension learning groups on PATraining's exclusive Business English Learning Community: Open to any Communication Skills Workshop participant - the best way to consolidate & continue learning after your PAT workshop is finished

Socializing

Confident talking about your business, but stuck for words over a business lunch? Comfortable making your conference presentation, but dreading the coffee break networking opportunity? A PAT Business Socialising & Networking workshop will give you the language and confidence necessary to use social business occasions to your professional advantage.

» Formal vs Informal language & etiquette

» The language of dining out and entertaining at home

» Inviting, offering, accepting, refusing, arranging, thanking

» giving, accepting or tactfully declining business gifts

» Social writing - inviting, handling RSVPs, replying

» Business Cultures & Socialising - Region, country or city-specific sessions to develop cultural awareness. Led by PAT trainers or PAT affiliated local culture experts

The exact mix of language and issues covered in any workshop will be defined by a detailed analysis of the current and future needs of each participant.

PATraining Workshops (aka Mastering Business English Series) are available from CEFR level B1.5 to C1 (See MBE for CEFR based descriptions). Contact Questo indirizzo e-mail è protetto dallo spam bot. Abilita Javascript per vederlo. to organise your Socializing/Business Networking in English workshop

Combination Skills

With a PATraining combined communication skills workshop you can choose to focus equally on all skills or choose any combination that meets your needs. An experienced PAT trainer will help you choose the optimal content for your combination workshop.

Mr Rossi is going to New York on a 3 day Business trip. It will be his first time in the US. His itinerary includes 4 meetings (3 with people he knows via email/telephone contact and1 with the CEO of an prospective new client), 2 scheduled business dinners (Mr Rossi thinks he may want to invite the CEO to dinner and so has left a free evening)

- Considering the itinerary and Mr Rossi's language competence report, PATraining advises concentrating on social business & client entertaining content with effective meetings language and role-play practice. PATraining also arranges a cultural-business session with PAT trainer or affiliated expert (in this case Mike B, a PAT trainer. Before joining PATraining, Mike worked at JP Morgan in New York and is expert on general US business culture and the city-specific New York business culture).

PAT Extending English

PATraining's cross-sector communication skills expertise can be built into your 'Developing Business English - Specifics' or 'Extending Business English' course (typically 40 - 60 hour courses).

Your PAT personal language trainer will hand over to a specialist colleague for cross-sector communication skills specific sessions.